A recommended plan for further diagnosis and treatment of your pet’s condition will be provided after your initial consultation at Western Veterinary Specialist & Emergency Centre, a member of the Brightheart Veterinary Network. This initial consultation will include a written estimate of expected costs. Our estimates are given (without the GST added) as a range based on required diagnostic tests, length of hospital stay and procedures to be performed. In many cases the initial diagnostic workup is known, however further tests and procedures may be necessary based on the preliminary test results.
After receiving a written estimate, you will be asked to sign a “consent for treatment” form. This form indicates your informed consent for the proposed treatment plan of your pet as well as your understanding of the financial costs. “It is hospital policy to collect, in advance, a deposit for the estimated cost of service.
If a change in your pet’s condition occurs after admission to the hospital, an alternate strategy in their treatment may be required. The cost of services can vary based on the progression and subsequent treatment of your pet’s condition.
Accepted methods of payment include cash, debit or credit cards. We regret that personal cheques can not be accepted. Please note that we are required to charge GST for all services.
We also work closely with pet insurance companies, such as Trupanion, Petsecure and Petplan. We encourage you to contact us with any concerns about your policy coverage, prior to your first visit, to ensure best service.
Western Veterinary Specialist & Emergency Centre, a member of the Brightheart Veterinary Network, does not provide financing for services. Western utilizes the services of Medicard when financing of services is required. Our office staff can assist you in applying for financing. Approval of financing generally is confirmed within several hours of application, allowing timely progression of your pet’s care at Western.
